Introduction

This website privacy policy (“Privacy Policy”) describes how Master Injectors, LLC, a Texas limited liability company d/b/a Monarch Injectors and Monarch Master Injectors and affiliates, subsidiaries and parent companies, (collectively, “Master Injectors,” “MI,” “we,” “us,” “our,” or the “Company”) collect, use, and share information about users of our websites, including but not limited to masterinjectorsinc.com and associated services (collectively, our “Site”). By using our Site, you acknowledge and consent to our practices described below. Your use of our Site is also subject to our Terms of Service.

MI operates the website located at masterinjectorsinc.com (the “Site”). We may provide information about our services and other information related to our services and answering services and business considerations in general. The services, features, content or applications that may be offered from time to time by MI in connection with the Site and/or MI’s business are collectively referred to as the “Services.”

This Policy is incorporated into, and is subject to, our Terms of Service.  Capitalized terms used but not defined in this Policy have the meaning given to them in our Terms of Service.  Our Cookie Policy, and ADA Accessibility Statement and Disclaimer are incorporated herein.

At Master Injectors, we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect and use your personal information when you use our websites, products (like our training programs and compliance tools), and other MI services along with the Site (collectively, our “Services”). It also describes your privacy rights.

This Privacy Policy does not apply to personal information we process for and on behalf of our customers, such as individual Medical Spas. In those cases, the enterprise customer’s privacy policy or other agreement between you and them, and not this Privacy Policy, would apply to such processing. If you wish to discontinue such processing or otherwise exercise your rights with respect to such personal information, please contact the enterprise on whose behalf we are processing such data.

We recommend that you read this Privacy Policy in full to ensure you are completely informed about the processing of your personal information.

About Master Injectors (MI)

Master Injectors provides business matchmaking services (“Matchmaking Services”) for non-physicians desiring to own and operate medical spas within the State of Texas, and physicians desiring to staff medical spa facilities (“Facilities”) that are owned and operated by non-physician clients of Master Injectors.  Master Injectors also provides resources which pertains to certain benefits including access to collaborating physician(s) for a management model medical spa, mid-level virtual exams, wholesale drop ship supply accounts, injector support staff,  and other services that will assist you with the management and operation of your medical spa (“Medical Spa”) and the program providing the resources to you shall be known as the “Courses”, a “Course”, “Events” or an “Event”. 

Additional Definitions

1. “Client”, “Customer”, “User” or “a user” means a customer of MI or an employee, agent, or representative of a Client who has access to the customer account.
2. “Client Data”, “Personal Information” and “personal information” means personal data, reports, addresses, and other files, folders, or documents in electronic form that a User of the Service stores within the Service.
3. “Personal Data” means any information relating to an identified or identifiable natural person.

• Personal Information Collected

We collect different types of information from or through the Service. The legal bases for MI’s processing of Personal Data are primarily that the processing is necessary for providing the Service in accordance with our Terms of Service and that the processing is carried out in MI’s legitimate interests, which are further explained in the section “How do we use your information?” of this Policy. We may also process data upon your consent, asking for it as appropriate.

Information you provide us

We receive information about you if you choose to provide it to us, such as when you register for and create a profile on our Site or at other times when information is necessary in connection with an action you take through the Site. This information may include your name, address, phone number, email address, photo, and your website. If you choose to pay through the Site, we or the third-party processor will collect payment information from you, such as financial account information or payment card information. Please note that we do not store your payment card information, but we may store other financial information.

We also collect information when you post questions or comments on our Site, send or receive direct messages from other users, or when you contact us, including via email, phone, or social media.

When you use our Services or communicate with us, you provide certain personal information. This may include:

• Registration Data: When you create an account with Master Injectors, we collect information such as your name, email address, professional credentials, and clinic affiliation.

• Payment Data: We may collect payment information directly from you and details regarding your transactions with us for our training programs or tools.

• Contact and Communications Data: If you communicate with us, we will collect contact information such as your name, email address, any other contact details you voluntarily choose to provide us, and any additional information you provide in your communications with us.

• Training and Assessment Data: When you participate in our training programs or use our compliance tools, we collect information about your progress, assessment scores, and any feedback you provide.

• Feedback Data: We collect any feedback you provide on our Services, including ratings of our training programs or suggestions for improvement.

• Applicant Data: If you apply for a position with Master Injectors, we will collect your personal information such as your contact details, resume/CV, education and work history, and professional certifications.

• Social Media Information: We have pages on social media sites like Instagram, Facebook, LinkedIn, and YouTube. When you interact with our social media pages, we collect personal information that you choose to provide to us, such as your contact details (collectively, “Social Data”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

We do not aim to collect sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric data, criminal background, or trade union membership) and ask that you do not provide us with any such information unless it is specifically required for our Services.

When you visit our website; automatically collected information

We automatically collect certain information when you use our Site, including: (i) information about your interaction with our Site, including the actions you take, the pages or other content you view or otherwise interact with, and the dates and times of your visits; and (ii) device information, such as your IP address, operating system information, and web browser and/or device type and language.

We automatically collect certain device and usage information when you use or interact with our Services (collectively, “Technical Usage Data”). This includes:

• Device data: Technical information such as your IP address, device type, country from which you access, browser type and version, browser plug-in types and versions, operating system.

• Usage data: Information about your use such as links you click, pages you view, date and time of your visit, duration of visits, pages visited, browsing history, search history, traffic data, standard server log information, and other communication data.

• Inferred location data: Your country-level location based on the IP address.

We may collect this information through our Services or through other methods of web analysis, including with the help of technologies, such as cookies, web beacons, and clear gifs.

When a User uses the Service, we may automatically record certain information from the User device by using various types of technology, including cookies, “pixels” or “web beacons”. This automatically collected information may include IP address or other device address or ID, web browser and/or device type, the web pages or sites visited just before or just after using the Service, the pages or other content the User views or interacts with on the Service, and the dates and times of the visit, access, or use of the Service. We also may use these technologies to collect information regarding a User’s interaction with email messages, such as whether the User opens, clicks on, or forwards a message. This information is gathered from all Users.

User-provided Information

When you use the Service, as a User or otherwise, you may provide, and we may collect Personal Data. Examples of Personal Data include name, email address, mobile phone number, and credit card or other billing information. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Service. For example, when you register for an Account, use the Service, post Client Data, interact with other users of the Service through communication or messaging capabilities, or send us customer-service related requests.

Integrated Services

You may be given the option to access or register for the Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), profile picture URL, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.

Information from Other Sources

We may obtain information, including Personal Data, from third parties and sources other than the Service, such as our partners, advertisers and Integrated Services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy.

The personal information we obtain from other sources includes:

• Publicly available data: We may collect publicly available information about professionals, such as their clinic affiliations, certifications, and published work in the field of the management and/or operation of Medical Spas.

• Professional associations and certification bodies: We may receive information from professional associations or certification bodies to verify credentials of individuals using our Services.

• Partner organizations: We may receive information from partner organizations in the fields related to the management or operation of Medical Spas, such as conference organizers or product suppliers, to enhance our Services and provide more tailored experiences.

In addition, we may receive personal information about you from our affiliated companies and third parties, such as recruitment agencies and professional networks. This information may include:

• Mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, LinkedIn URLs, and custom profiles.

• Resumes and professional background information.

Master Injectors is committed to using this information responsibly and in accordance with all applicable laws and regulations governing Medical Spa industry.

• How Do We Use Your Information?

We may use your personal information for a variety of purposes, including:

• To provide, improve, and personalize our Site;

• To monitor and analyze usage trends and preferences;

• To facilitate payments;

• To allow you to use the Services or Site or facilitate use of the Services or Site;

• To communicate with you, including for administrative, informational, promotional, and marketing purposes, and to respond to your requests or inquiries;

• To enforce this Privacy Policy or other terms to which you have agreed, and to protect the rights, property, or safety of us, our Site, our users, or any other person.

• To process payment for our Services: In relation to access to certain features of our Services, such as training programs or compliance tools, as applicable.

• To provide our Services: We use your personal information to operate and provide our Services and to tailor our Services to your needs and preferences to perform our contract with you. This includes delivering training content, providing access to compliance tools, and offering personalized learning experiences.

• To provide support and assistance: We use your personal information to troubleshoot and diagnose problems, provide customer care and support services related to our training programs and tools.

• To maintain and improve our Services: We use your personal information for research and development purposes, to analyze trends to identify future opportunities for the development, promotion, and improvement of our Services. For example, we use data to develop new training modules, improve user experience, assess capability requirements, and identify customer opportunities.

• To enhance our training programs: Master Injectors will process (i) publicly available data on practices and techniques pertaining to the operation and/or management of a Medical Spa or our Services, and (ii) a subset of training data and feedback you voluntarily choose to provide to us, for the purpose of improving our training programs (e.g., to enhance the relevance of our courses, update technique instructions, detect areas for improvement, etc.).

• To ensure the security and integrity of our Services: We do this by preventing and detecting fraud, unauthorized use, and other unlawful use of our Services by verifying activity, investigating suspicious activity, and enforcing our terms and policies.

• To comply with our legal obligations: We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws, to the extent this requires the processing or disclosure of personal information to protect our rights, or is necessary for protecting against misuse or abuse of our Services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or to respond to lawful requests.

• To process job applications: We process your personal information if you apply for a job with Master Injectors, to evaluate your application and make hiring decisions, communicate with you and inform you of current and future career opportunities (unless you tell us that you do not want us to keep your details for such purposes), manage and improve our recruiting and hiring processes, or to conduct reference and background checks where required or permitted by applicable local law.

• For our business or commercial purposes: We may use your personal information for other legitimate business purposes, such as to identify new customers, perform data analysis, develop new training programs or tools, identify usage trends, and operate and expand our business activities.

In carrying out these purposes, we may combine data we collect from different contexts or that we obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

• How We Share and Disclose Information We Collect

We do not share your personal information with third parties, other than as follows:

• With our contracted vendors, service providers and consultants: To assist in providing the Services to you or performing business operations, we provide your personal information to vendors and service providers including hosting services, cloud services, web analytics providers, payment processors, and educational content creators, among others, for the purposes described above.

• In connection with business transfers: In connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. If required by applicable laws, we will use reasonable efforts to notify you of any transfer of personal information to an unaffiliated third party.

• To comply with our legal obligations: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of Master Injectors and our agents, customers, and others, including to enforce our agreements, policies, and terms of use, or (iii) in an emergency, to protect the personal safety of Master Injectors, its customers, or any person.

• With our related companies: We may disclose personal information to our related companies to the extent such sharing is necessary to fulfil a request you have submitted via our Services or for customer management, customer support, technical operations, or the purposes described above.

• With professional associations or regulatory bodies: When necessary, we may share information with professional associations or regulatory bodies in the Medical Spa industry to verify credentials, report continuing education credits, or comply with industry standards.

We may also share anonymized, aggregated and de-identified usage data with our related companies and also with third parties to help us perform analysis and make improvements to our training programs and tools. Additionally, we may share anonymous usage data on an aggregate basis in the normal course of operating our business. For example, we may share information publicly to show trends in the use of our Services or to report on the impact of our training programs in Medical Spa industry.

Please note that any personal information or other information you choose to submit in communities, forums, blogs, or chat rooms on our websites or during live training sessions may be read, collected, and used by others who access these forums or pages.

Other users and the public

Please note that your profile page is viewable by other users and the public. For information on privacy settings available to you, please see the “Choices You Have With Your Information” section below. Any comments or information you submit or share on public areas of the Site (that are accessible to persons who have not signed up for accounts), such as questions for Fundraisers, your bio, or a description of your business, can be read, collected, or used by other users and the public. We are not responsible for the information you choose to submit or share on the public areas of our Site (that are accessible to persons who have not signed up for accounts), such as pages or your public profile. We also share your information with other users when you send or receive direct messages from other users. 

Affiliates, Banks, Payment Processors and Partners. 

In order to provide the services on our Site, we may share your information with our affiliates, agents, contractors, assigns, payment processors, banks, partners, and third parties.

Operations

We use the information you provide to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the applicable Client or User.

Business Partners

From time to time, MI may partner with other companies to jointly offer products, services or programs (such as webinars or downloadable content) such as our channel partners to fulfill product trials and information requests, and provide customers and prospective customers with information about MI and its products. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. MI does not share Data about the MI attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a MI event and allow the MI or any of its business partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at MI events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements. MI may also use Data about customers and webinar attendees for marketing purposes. For example, MI may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding MI, its affiliates, and its partners, such as information about promotions or events.

Improvements

We use the information to understand and analyze the usage trends and preferences of our Users, to improve the Service, and to develop new products, services, features, and functionality.

Service Providers

MI may share Data about Site users, customers and webinar attendees with MI’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, MI may also share Data about Site visitors, customers, users and webinar attendees with MI’s service providers to ensure the quality of information provided, and with third–party social networking and media websites, such but not limited to Facebook, for marketing and advertising on those websites. Unless described in this Privacy Statement, which is subject to change, MI does not intend to share, sell, rent, or trade any information with third parties for their promotional purposes but reserves all rights to make a change. 

We use service providers to provide certain services to us, such as analytics services, fraud detection, payment facilitating, and advertising and marketing services. We only provide our service providers with the information necessary for them to perform these services. Our analytics providers may collect information about your online activities over time and across different online services when you use our Site.

Third Parties

For the purpose of providing services or to allow companies that may provide services or goods that are of interest to you, we may provide non-confidential contact information to third parties with whom we contract or do business.

Change of Control

In the event that MI is merged or sold, or in the event of a transfer or sale of some or all of our assets, we may disclose or transfer information we collect in connection with the negotiation and/or conclusion of such a transaction.

Non Personally Identifiable Information

We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our Clients’, Users’ and visitors’ interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Service.

Law Enforcement, Legal Process and Compliance

We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Other Disclosures

We may disclose information about you to third parties if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, or terms of service, (c) to protect the security or integrity of our Site, (d) to protect the property, rights, and safety of us, our users, or the public, (e) to respond in an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third- party claims or allegations.

We also reserve the right to disclose Personal Data or any other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service, MI, Site, and any facilities or equipment used to make the Service, Site, or MI available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.

Compelled Disclosure

MI may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of MI and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on MI or this website; (2) protect and defend the rights or property of MI and this website; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.

• Information From Other Sources

In order to provide the services on our Site, including verifying your identity and other information you provide us, we collect information about our users from third parties and combine it with other information we receive from or about our users.

Third party services

If you decide to register through or otherwise grant access to a third party social networking or authentication service that we may make available (“Integrated Service”), such as but not limited to, Facebook, YouTube, LinkedIn, Twitter, TikTok, and Instagram, we will collect certain personal information that you have provided to the Integrated Service (such as your name, email address, photo, and other information you make available via the Integrated Service) and an authentication token from the Integrated Service. The personal information collected from the Integrated Service may be used to register you on our Site and to provide some of the features of our Site. You may revoke our access to your account on the Integrated Service at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You understand that certain features of our Site may not be available to you if you choose to remove our access to your account with the Integrated Service.

Cookies and other technologies

When you visit our Site, we and our service providers collect certain information through the use of “cookies” and other technologies to better understand how our users navigate through our Site, learn what content is being viewed, and administer and improve our Site. Cookies are small text files that web servers place on an internet user’s computer that are designed to store basic information and to recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Site. We use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at www.google.com/policies/privacy/partners/. Please consult your web browser to learn the proper way to modify its cookie settings. Please note that if you delete, or choose not to accept, cookies from our Site, you may not be able to utilize the features of our Site to their fullest potential.

Some of our service providers, including Google, use cookies and similar technologies to show you our ads on other websites across the Internet. These ads may be directed to you based on your past visits to our website and your use of our Site in order to provide you with the most relevant content. You can opt out of our service provider’s use of cookies for directed marketing purposes by visiting the Network Advertising Initiative’s opt-out page. Please note that after opting-out, you will continue to see ads from these service providers, but they will not be based on your past activities.

More specifically, cookies are utilized through the following third-party integrations: Google Analytics and Search, Facebook Conversion Tracking Pixel, LinkedIn, Twitter, TikTok, Instagram, Stripe, and other third-party services.

Potential Use of Google Analytics and HeatMap Form Analysis & Conversion Funnels Personal Data: Cookies and Usage Data

Google Analytics

Our website uses Google Analytics cookies to analyze user behavior and improve the performance of our website. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.  These cookies collect information about your browsing activities, such as pages visited, time spent on the site, and traffic sources. All data collected is anonymous and aggregated. For more information about Google Analytics cookies, please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Heat mapping and session recording using a third-party service

Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.  The website may use a session recording and heat mapping service provided by a third-party.  If you want to opt-out, please notify Master Injectors.

Potential interaction with live chat platforms through a third-party live chat widget

Personal Data: Cookies, Data communicated while using the service and Usage Data. The Third Party Live Chat Widget is a service for interacting with the live chat platform provided by the third-party service provider.

Potential Use of Amazon Web Services

We may use Amazon Web Services (AWS) for cloud storage services and website hosting services. AWS has demonstrated compliance with a range of internationally recognized standards for content, data and infrastructure security, such as information security management system- ISO-27001, System and Organization Controls Report- SOC1/2, and The Payment Card Industry Data Security Standard. In addition, AWS has demonstrated alignment with the MPAA Content Security Best Practices. The AWS infrastructure is compliant with all applicable MPAA controls. For more information on AWS’ privacy policy please see: https://aws.amazon.com/privacy/

MI is hosted on Amazon Web Services virtual servers.  AWS has announced that it is fully GDPR compliant (https://aws.amazon.com/blogs/security/all-aws-services-gdpr-ready/), and its website lists the rigorous international standards which AWS applies to ensure data privacy.

Potential Use of Facebook Conversion Tracking Pixel

Our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025 (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/

Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.

Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/

Potential Use of Google Cookies and Advertising

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site and we don’t plan to do so in future.

If you use Chrome Extensions or Google add-ons developed by MI, we may collect data such as your name, email address, through connecting to your Google Account (with your consent). This information won’t be displayed to the public nor is it ever shared without your explicit consent. As of today, we don’t use login or signup based on your Google Account.

MI’s use of information received from Gmail APIs will adhere to Google’s Limited Use Requirements as scoped in https://developers.google.com/terms/api-services-user-data-policy#additional-requirements-for-specific-api-scopes

Our website uses Google Search cookies to provide and improve search functionality for our users. These cookies collect data about your search queries, preferences, and other search-related activities to deliver relevant search results and enhance your user experience. For more information about Google Search cookies, please visit: https://policies.google.com/technologies/cookies

Potential Use of Google Analytics with Anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google.” Google Analytics employs so-called “cookies”, text files that are stored to your computer in order to facilitate an analysis of your use of the site.

The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area.

Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.

Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en

Potential Use of Facebook Components

Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025.

Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.

When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like” button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.

If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://www.facebook.com/about/privacy/

In addition, tools are freely available on the market that can be used to block Facebook social plug-ins with add-ons from being added to all commonly used browsers: 

http://webgraph.com/resources/facebookblocker/

You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/

Our website incorporates Facebook cookies and pixels to deliver personalized ads and measure the effectiveness of our advertising campaigns. These cookies track your browsing activities on our website and other sites, allowing Facebook to display ads tailored to your interests. For more information about Facebook cookies, please visit: https://www.facebook.com/policies/cookies/

Potential Use of Twitter/X components

Our website employs components provided by Twitter/X. Twitter/X is a service of Twitter Inc./X Corp., 1355 Market St, Suite 900, San Francisco, CA 94103.

Our website incorporates Twitter/X cookies to provide social sharing features, deliver targeted ads, and measure the performance of our advertising campaigns. These cookies track your interactions with our website and other websites, allowing Twitter to personalize the ads displayed to you. For more information about Twitter cookies, please visit: https://help.twitter.com/en/rules-and-policies/twitter-cookies

Each time our website receives an access request equipped with a Twitter/X component, the component prompts your browser to download an image of this component from Twitter. Through this process, Twitter/X is informed precisely which page of our website is being visited. We have no control over the data that Twitter/X collects in the process, or over the extent of the data that Twitter/X collects. To the best of our knowledge, Twitter/X collects the URL of each website accessed as well as the IP address of the user, but does so solely for the purpose of displaying Twitter/X components. Additional information may be obtained from the Twitter/X data privacy policy, at https://privacy.x.com/en

You may change your data privacy settings in your account settings, at https://x.com/settings/account.

Potential Use of YouTube Components 

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., San Bruno, CA 94066, USA, a company belonging to Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.

To this end, we may use the “ – enhanced data protection mode – “ option provided by YouTube.

To that end, when such mode is employed, as you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser.  According to the information provided by YouTube, in “ – enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website.

Further information about data protection by YouTube is provided by Google under the following link: https://policies.google.com/privacy?hl=en&gl=us

Our website features embedded YouTube videos, which use cookies to collect information about your video preferences, viewing history, and interactions with the platform. These cookies help YouTube deliver personalized video recommendations and improve your viewing experience. For more information about YouTube cookies, please visit: https://policies.google.com/technologies/cookies

Potential Use of TikTok Cookies

Our website may use TikTok cookies for advertising and analytics purposes. These cookies enable TikTok to deliver personalized ads based on your browsing behavior, as well as measure the performance of our advertising campaigns. For more information about TikTok cookies, please visit: https://www.tiktok.com/legal/cookie-policy?lang=en

Potential Use of Instagram Cookies

Our website incorporates Instagram cookies to provide social sharing features, deliver personalized ads, and measure the effectiveness of our advertising campaigns. These cookies track your interactions with our website and other websites, allowing Instagram to display ads tailored to your interests. For more information about Instagram cookies, please visit: https://help.instagram.com/1896641480634370?ref=ig

• Security of Your Personal Information:

Master Injectors takes reasonable precautions to safeguard your personal information, including through use of appropriate organizational and technical measures. We may employ industry-standard security protocols to help protect your personal information against accidental or unlawful destruction, loss, misuse, and unauthorized access, disclosure, alteration, and destruction. 

However, it’s important to note that no security measure or method of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. As such, you acknowledge and accept that we cannot guarantee the security of your personal information and that any transmission of your personal information to us is at your own risk.

You play a crucial role in maintaining the security of your information. You are solely responsible for:

1. Protecting your password and ensuring it’s strong and unique

1. Limiting access to your devices

1. Signing out of websites and online accounts after your sessions

1. Being cautious about the information you share in public forums or during training sessions

We recommend using two-factor authentication where available and regularly updating your passwords. If you suspect any unauthorized access to your account or misuse of your personal information, please contact us immediately.

By using our Services, you agree to these security practices and acknowledge the inherent risks of transmitting data over the internet. Master Injectors is committed to continuously improving our security measures to protect your personal information to the best of our ability.

Data Transfer

We may transfer, process and store Personal Data we collect through the Services in centralized databases and with service providers located in the US. The US may not have the same data protection framework as the country from which you may be using the Services. 

Notice to Customers Outside the United States

The Service is hosted in the United States. Please note that no matter where you are physically located, you will be transferring your Client Data and Personal Data to the United States for storage and processing by our service providers as listed herein.  We will comply with GDPR requirements providing adequate protection for the transfer of personal information from Europe to the U.S. Also, we may transfer your data to the U.S. or other countries or regions deemed by the European Commission to provide adequate protection of personal data in connection with storage and processing of data, fulfilling your requests, and operating the Service.

• Links to Other Websites and Social Media Features

Our Services may contain hyperlinks to websites or plugins of social media platforms that are not operated by Master Injectors. These hyperlinks and plugins are provided for your reference and convenience only. This Privacy Policy only applies to the personal information that we collect or which we receive as detailed in this Privacy Policy, and we cannot be responsible for personal information about you that is collected and stored by third parties.

Third-party websites, including those of organizations related to Medical Spas or the operation and/or management of Medical Spas, medical suppliers, or industry publications, have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party websites or third-party terms and conditions or policies.

Our Services may also include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

• Data Protection Statements and Notices from Third Parties

Note: Such statements and notices are not under the control of MI and may change from time to time.  The below statements and notices may be out-of-date or have changed since this Policy was written.  Please familiarize yourself with the most up-to-date statement from each Third Party.

Data protection statement for LinkedIn

Our website uses LinkedIn cookies to enable social sharing features and deliver personalized ads based on your browsing activities. These cookies also help us measure the effectiveness of our advertising campaigns on LinkedIn. For more information about LinkedIn cookies, please visit: https://www.linkedin.com/legal/cookie-policy

Our website uses the “LinkedIn Share Button”. When you access our website, your web browser will establish a brief connection to the servers of LinkedIn, Inc. (1000 W Maude Ave, Sunnyvale, CA 94085), a Microsoft Corp. company, which is necessary for this button’s functionality (including the counter value displayed). LinkedIn does not store any personal data regarding the websites users visit; in particular, it does not store any IP addresses. The “LinkedIn Share Button” also does not involve any user behavior analysis based on cookies. Information on data protection as it pertains to the “LinkedIn Share Button” and other topics is available at https://www.linkedin.com/legal/privacy- policy?trk=hb_ft_priv.

Data protection statement for Google Analytics

Our website employs the Google Analytics services provided by Google Inc. The website usage analysis involved is made possible by the storage of cookies on your computer, which generate information on your usage behavior and transfer it to Google Inc. An abbreviated version of your IP address is typically included in the data sent to Google’s servers. In exceptional cases, your full IP address may be transferred. Google uses this information on our behalf to create reports on how visitors or Users use our website. The IP addresses identified by Google Analytics will not be associated with other Google data. If you wish to prevent the storage of cookies on your computer, you can configure the related settings accordingly in your web browser. Unfortunately, this can result in limited functionality on our website.

If IP addresses are not being anonymized (read: masked) through the addition of the code “gat._anonymizeIp ( ) ;”, the data collected will be handled in accordance with the United States’ data protection laws, as applicable, and Google’s terms of use, which prohibit the transfer of personal data to Google. You can prevent the collection and storage of your data going forward at any time by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en.

Data protection notice for Google AdWords Remarketing

MI also makes use of Google remarketing tags. These tags are another area in which Google utilizes cookies that are stored on Users or visitors’ computers to facilitate analysis of how they use websites. The information generated on your use of our website (including your IP address) will be transferred to a Google server in the United States for storage. Google will then truncate the last three digits of your IP address to eliminate the possibility of it being associated with you. Google may also transfer this information to third parties, provided that these parties have been commissioned by Google to process it and doing so is permissible by law. Third-party providers (including Google itself) employ stored cookies to display advertisements on websites based on users’ previous visits. Google will never associate your IP address with any of its further data. You can withdraw your consent to having your data collected and stored in the future at any time. You can also deactivate Google’s use of cookies by accessing this page to turn off Google advertisements. You can withdraw your consent to having your data collected and stored in the future at any time. For further information on Google’s related provisions, please click here.

Data protection notice for Google AdWords Conversion Tracking

This website also employs Google’s conversion tracking technology. This is another area in which Google AdWords will store a cookie on your computer if you arrived on our website via a Google advertisement. These cookies will expire after 30 days and are not used for personal identification purposes. If you access certain sections of our website and the cookie on your computer has not yet expired, we will be able to determine that you were directed to those sections after clicking on a particular advertisement. Every AdWords customer receives a different cookie, which means that cookies cannot be tracked through these customers’ websites. The information collected with the help of conversion cookies enables us to generate conversion statistics. As a result, we can determine the total number of users who have clicked on our advertisements and were thus directed to a site equipped with a conversion tracking tag. We do not, however, receive any information that could be used to identify individual users. If you wish to opt out of the tracking process, you can decline the necessary cookie (such as by deactivating the automatic generation of cookies in your browser’s settings). You can also deactivate conversion tracking cookies by instructing your browser to block cookies from the domain “www.googleadservices.com“. Google’s own notice on its data protection efforts in connection with conversion tracking is available here.

Data protection statement for Third-Party CRM

To analyze the visitors and Users to our website and manage the data it collects with their consent, we employ the services of a third-party CRM, which may also use cookies and stores the data collected on its servers in the United States. 

E-Mail Newsletter / Notification (through Third-Party CRM or Email Marketing Provider)

Since the operation of an e-mail list is anything but technically trivial, we use a technical service provider who processes and uses the data. We have deliberately chosen a competent third-party CRM or email marketing provider with excellent technical features and has very well secured IT systems. 

The e-mail address is only stored for the purpose of sending the owner of the e-mail address an e-mail in which he can confirm membership in the e-mail list (“double opt-in”). If the email address has been confirmed, it will be permanently stored at the list provider until the email address is deleted by the owner of the email address or by us as the list operator”.

We use MailChimp as our marketing automation and e-mail/newsletter platform. By using this Site and providing your email address and contact information, you acknowledge and agree that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.  Its cookie statement is located at: https://mailchimp.com/legal/cookies/ 

Newsletter

If you have subscribed to our newsletter, we will inform you regularly about upcoming events, new blog articles, specialist articles, white papers and presentations by our experts. Your data will be used exclusively for sending the newsletter. You can unsubscribe from the newsletter at any time free of charge (in writing / by telephone / by e-mail) with effect for the future.

Data protection statement for Microsoft Bing

This website also uses tracking services provided by Microsoft. If you are directed to our website by a Microsoft Bing advertisement, Microsoft Bing Ads will store a cookie on your computer. This enables us and Microsoft Bing to determine that someone has clicked on an ad, been forwarded to our website, and landed on a specified conversion page. In doing so, we are only able to register the total number of users who have clicked on a Bing advertisement and been directed to a conversion page. No personal information pertaining to these users or their identities is revealed. If you would prefer not to take part in this tracking, you have the option to refuse the cookie it requires, such as by setting your browser to automatically deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website. For further information on data protection and the cookies used by Microsoft Bing, please visit the Microsoft website (https://privacy.microsoft.com/en- US/privacystatement/).

Data protection statement for Facebook

Our online presence also uses the “Facebook Pixel” developed by Facebook, Inc. (1 Hacker Way, Menlo Park, CA 94025). This feature makes it possible to track the behavior of users who have clicked on a Facebook ad and been directed to the website of the provider in question. The effectiveness of Facebook ads can then be assessed for statistical and market research purposes, which in turn can help optimize future advertising measures. The data we obtain through this process is anonymous, meaning it gives us no means of tracing the identity of any user. This information is stored and processed by Facebook on servers in Princeville, Oregon (USA), in order to facilitate a connection to each user’s profile. Facebook can then use the data for its own advertising purposes in line with its data usage guidelines (https://www.facebook.com/about/privacy/). As a result, Facebook and its partners can insert ads both on and outside of Facebook. A cookie may also be stored on your computer for these purposes. In your browser’s settings, you can allow or deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website.

Stripe Payment Services

Our website may use Stripe payment services to process and manage transactions. Stripe uses cookies and other tracking technologies to provide secure payment processing, prevent fraud, and optimize the user experience. These cookies collect information about your payment activities and preferences, such as device data, location data, and transaction history. For more information about Stripe’s use of cookies, please visit: https://stripe.com/legal/cookies-policy

Important Privacy Disclosures for Websites Using Stripe (if Applicable):

Data sharing with Stripe

Our website shares your personal data with Stripe for the purpose of processing payments. This data may include your name, email address, billing and shipping address, credit card information, and transaction details. Stripe processes and stores your personal data in accordance with its Privacy Policy, which can be found at: https://stripe.com/privacy

Data security

We implement appropriate security measures to protect your personal data during payment processing. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. Stripe also takes various security measures to protect your personal data, as described in its Privacy Policy.

Third-party services

Stripe may engage third-party service providers to assist with payment processing and other services. These third parties may have access to your personal data, but only to the extent necessary to perform their functions. Stripe remains responsible for the processing of your personal data by its service providers, and requires them to maintain appropriate security measures and comply with applicable data protection laws.

International data transfers

Stripe may transfer your personal data to countries outside your jurisdiction, including to the United States, for processing and storage. When transferring your data, Stripe relies on appropriate safeguards, such as the EU-US and Swiss-US Privacy Shield Frameworks, or the European Commission’s Standard Contractual Clauses. For more information about Stripe’s international data transfers, please refer to its Privacy Policy.

Your rights and choices

As a user of our website, you may have certain rights regarding your personal data processed by Stripe, such as the right to access, correct, delete, or restrict the processing of your data, or the right to object to certain processing activities. To exercise these rights, please contact us using the contact information provided in our Privacy Policy. You may also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

• Retention of Your Personal Information

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider several factors, including:

• The amount, nature, and sensitivity of the personal information

• The potential risk of harm from unauthorized use or disclosure of your personal information

• The purposes for which we process your personal information and whether we can achieve those purposes through other means

• Applicable legal, regulatory, tax, accounting or other requirements

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Specific retention periods for different categories of personal information include:

• Membership Application Data: We may retain your membership application data for as long as your membership is active and for a period of up to 2 years after your membership ends, for purposes of potential renewal, unless you request deletion of this information.

• Payment Data: We may retain your payment information for as long as needed to complete the transaction and for a period of up to 2 years afterward for accounting, tax, and legal compliance purposes.

• Contact and Communications Data: If you contact us with a question or request, we may retain your information for up to 2 years after the last communication to provide support, improve our services, and maintain accurate business records.

• Applicant Data: If you apply for a job with Master Injectors, we may retain your application information for up to 2 years after the position has been filled, in order to consider you for future opportunities, unless you request deletion of this information. Certain applicant information may be retained for longer periods to comply with legal obligations.

• Social Media Data: We may retain information collected from social media for a period of up to 2 years, unless you request deletion of this information.

• Technical Data: Information collected automatically via cookies, pixels and other tracking technologies may be generally retained for a period of up to 2 years from collection.

In some cases, we may be legally required to retain your information for longer periods, such as to comply with tax, accounting or other legal requirements. In other cases, we may retain your information for longer periods if needed in connection with legal claims or proceedings.

When personal information is no longer needed, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

If you have any questions about our data retention practices or if you would like to request deletion of your personal information, please contact us using the information provided at the end of this Privacy Policy.

Your Privacy Rights and Choices

Depending on your location and subject to applicable law, you may have certain rights with respect to your personal information, including:

• Right to Access: You have the right to request access to your personal information and to receive a copy of it.

• Right to Rectification: You have the right to request that we correct any inaccurate personal information about you and to have incomplete personal information completed.

• Right to Erasure: In certain circumstances, you may have the right to request the erasure of your personal information without undue delay.

• Right to Restrict Processing: In certain circumstances, you have the right to obtain from us the restriction of processing of your personal information.

• Right to Data Portability: You have the right to receive your personal information, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit it to another controller, where technically feasible.

• Right to Object: You have the right to object to the processing of your personal information, on grounds relating to your particular situation, at any time. We will no longer process the personal information unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for legal claims.

• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdraw your consent.

• Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising any of your privacy rights.

• Right to Appeal: If you make a request to exercise your privacy rights and are not satisfied with our response, you may have the right to appeal our decision. To appeal, please submit a written request using the contact information at the end of this Privacy Policy, with the subject line “Privacy Appeal”. In your appeal request, please provide a detailed explanation of your grounds for appeal. We will review your appeal and provide a response within a reasonable timeframe, in accordance with applicable law.

• “Do Not Track” Requests: Some web browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser “Do Not Track” signals, but we do provide you with tools to opt out of marketing communications and to control the placement of certain cookies. To learn more about how you can opt out, please see the “Your Choices” section below.

• Use of Authorized Agents: In certain jurisdictions, you may have the right to designate an authorized agent to make privacy requests on your behalf, such as requests to access, correct or delete your personal information. We may require your authorized agent to provide proof of their authorization to act on your behalf and to verify their own identity directly with us. We may also require you to directly confirm with us that you have provided the authorized agent permission to submit the request on your behalf. If you would like to designate an authorized agent, please contact us using the information at the end of this Privacy Policy for further instructions.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We may need to verify your identity before fulfilling your request. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that some of these rights may be limited in certain circumstances, such as when we have an overriding legitimate interest or legal obligation to continue processing your personal information. If this is the case, we will inform you of the reason we cannot fulfill your request.

You also have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws. However, we encourage you to contact us first so we can try to resolve your concern.

Your Choices

In addition to the rights described above, we provide you with certain choices regarding your personal information:

• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each message. Please note that even if you opt out of receiving marketing messages from us, you may continue to receive transactional and account-related messages from us.

• Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. To learn more about your choices for cookies and similar technologies, please see our Cookie Policy.

Additional Information for U.S. Residents

The following chart provides additional details regarding the categories of personal information we collect from California residents and have collected over the past 12 months, the sources of that information, the purposes for which the information is collected and shared, and the categories of third parties with whom the information is shared:

We collect this information for the purposes described in the “How We Use Your Personal Information” section of this Privacy Policy. We share this information as described in the “How We Share Your Personal Information” section of this Privacy Policy.

In the preceding 12 months, we have not sold any personal information of California residents within the meaning of the California Consumer Privacy Act. We do not sell the personal information of California residents under 16 years of age without affirmative authorization.

Your Rights

If you are a resident of certain U.S. states (e.g. California, Colorado, Connecticut, Utah, or Virginia), you may have the following rights with respect to your personal information:

• Right to Know/Access: You have the right to request that we disclose to you the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting the personal information, the categories of third parties with whom we share the personal information, and the specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request that we delete personal information about you that we have collected from you, subject to certain exceptions.

• Right to Correction: You have the right to request that we correct inaccurate personal information about you that we maintain, taking into account the nature of the personal information and the purposes of the processing of the personal information.

• Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for exercising your privacy rights.

To exercise your rights, please submit a request using the contact information provided at the end of this Privacy Policy. We will verify your request using the information associated with your account, including email address. Government identification may also be required.

You can also designate an authorized agent to exercise these rights on your behalf. To do so, you must provide the authorized agent with signed permission to submit a request on your behalf, and we may also require that you directly verify your identity with us and confirm the authorized agent’s permission to act on your behalf.

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available to you may change or no longer be available to you. In addition, in some cases, we may charge a different price or rate or provide a different level or quality of goods or services when you exercise your rights, but only where the difference is reasonably related to the value provided to us by your personal information. Any payments for the exercise of your rights would not be considered a prohibited sale of your personal information.

We aim to respond to your request within 45 days of receiving it. If we need more time to complete your request, we will let you know the reason and anticipated response timeline. If we deny your request, we will provide an explanation of the reasons we cannot comply with your request.

We may collect, use, and disclose your personal information as required or permitted by applicable law. We do not treat deidentified data or aggregate consumer information as personal information, and we reserve the right to convert, or permit others to convert, your personal information into deidentified data or aggregate consumer information.

Additional U.S. State Law Disclosures

Nevada Residents: Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. We do not sell your personal information within the meaning of Chapter 603A. However, if you would still like to submit such a request, please contact us using the information at the end of this Privacy Policy.

Texas Residents: If you are a resident of Texas, under the Texas Privacy Protection Act, you have the right to request information about our collection and use of your electronic personal information over the past calendar year, including the categories of information we collect, the purposes for which it is used, and any persons to whom it is disclosed. You may request a listing of the electronic personal information we have collected about you, as well as information about our data retention and protection practices. You may also request the correction of any inaccurate electronic personal information we may hold about you. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Virginia Residents: If you are a Virginia consumer, you have certain rights under the Virginia Consumer Data Protection Act (“VCDPA”), as described in this section. The term “personal data,” as used in this section, has the same meaning as in the VCDPA.

In addition to the rights described in the “Your Rights” section of this Privacy Policy, you have the right to appeal a refusal to take action on a request within a reasonable period of time by submitting an appeal to us using the contact information provided at the end of this Privacy Policy. Within 60 days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint.

We do not process your personal data for purposes of targeted advertising, as defined by the VCDPA. We also do not sell your personal data, as the term “sell” is defined by the VCDPA. We do not process your sensitive data, as the term is defined by the VCDPA.

To exercise any of your rights under the VCDPA, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within 45 days, unless we notify you that an extension is needed. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal data.

Other U.S. State Laws: Depending on your state of residence, you may have additional privacy rights under your state’s laws. Please contact us for more information about your state’s specific privacy laws.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

When determining the retention period for your personal information, we will consider various factors, including the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means, and the applicable legal requirements. We may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

• Additional Information for Individuals Located in Europe

If you are located in the European Economic Area (“EEA”), United Kingdom (“UK”) or Switzerland (collectively, “Europe”), the following disclosures apply:

Data Controller

Master Injectors LLC is the controller of your personal information as described in this Privacy Policy, unless otherwise specified.

Legal Basis

When we process your personal information, we will only do so in the following situations:

• Contract: Where we need the processing to perform a contract with you. For example, we process your Membership Application Data and Payment Data to provide you with our membership services under our Member Agreement.

• Legitimate Interests: Where the processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests. For example, we rely on our legitimate interests when processing your information to conduct business analytics, improve our services, ensure the security of our services, and for our marketing purposes.

• Legal Obligation: Where we need to process your personal information to comply with a legal obligation, such as responding to legal requests or preventing fraud.

• Consent: Where you have given us your consent to process your personal information for specified purposes, such as to send you marketing communications. You have the right to withdraw your consent at any time.

The table below provides more details about the personal information we collect from you, the purposes for which we use it, and the legal bases for our processing:

International Data Transfers

Master Injectors is based in the United States and the personal information we collect is stored on servers located in the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, processed and stored in the United States, where data protection and privacy laws may be less stringent than those of your country.

We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy. In particular:

• For personal information originating from the European Economic Area (EEA), United Kingdom or Switzerland, we will use appropriate safeguards for transfers, such as standard contractual clauses approved by the European Commission. You may request a copy of these safeguards by contacting us.

• For personal information originating from other regions, we will rely on derogations or exemptions provided by applicable laws, such as your explicit consent to the transfer or the necessity of the transfer for the performance of a contract between you and us.

By using our Services, you understand and acknowledge that your personal information will be transferred to and processed in the United States as described in this Privacy Policy.

If you have specific questions about our international data transfer practices, please contact us using the information provided at the end of this Privacy Policy.

Your Rights

Subject to certain limitations and exceptions, you have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information and to receive a copy of it.

• Rectification: You have the right to request that we correct any inaccurate personal information about you and to have incomplete personal information completed.

• Erasure: In certain circumstances, you may have the right to request the erasure of your personal information without undue delay.

• Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.

• Data Portability: You have the right to receive your personal information, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit it to another controller, where technically feasible.

• Objection: You have the right to object to the processing of your personal information, on grounds relating to your particular situation, at any time. We will no longer process the personal information unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for legal claims. You also have the right to object to the processing of your personal information for direct marketing purposes.

• Automated Individual Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless it is necessary for a contract, authorized by law, or based on your explicit consent.

• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

You also have the right to complain to your local data protection authority if you believe we have not been able to assist with your complaint or concern.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of personal information in transit and at rest

• Firewalls and intrusion detection systems

• Access controls and user authentication procedures

• Employee training on data security and privacy best practices

• Regular security reviews and assessments

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us using the contact information provided at the end of this Privacy Policy.

• Children’s Privacy

Our Services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us using the information at the end of this Privacy Policy.

If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 18, please contact us.

• Other Important Notices, Disclaimers, and Terms

Communications by Telephone and Text Message

At Master Injectors, we value clear and effective communication with our customers. This policy outlines our approach to contacting you and obtaining your consent for various forms of communication. We strive to provide you with the best possible service while respecting your privacy and communication preferences.

We want to be transparent about the limitations of internet security: we cannot guarantee the absolute security of every data transmission over the internet.

To provide you with optimal support and service, we may need to contact you through various channels, including text messages, emails, or messaging functionality within our Service. We aim to offer you flexibility in how you receive communications from us. You have the option to opt-in or opt-out of receiving certain types of communications, or to sign up for specific kinds of messages. It’s important that you keep us informed of any changes to your contact details to ensure your preferences are accurately reflected.

You may provide us with your telephone number in various ways, such as when creating your customer record, during registration, or through other methods.

If we implement “multi-factor authentication” (MFA) and you consent to its use, you understand and agree that we may use your telephone number for MFA to verify your identity and enhance the security of your account. The MFA process may involve sending text messages containing security codes to your provided telephone number. By consenting to MFA, you agree to receive these security code texts from us. Furthermore, you agree that we may send automated text messages and pre-recorded voice messages to your provided telephone number for limited purposes, including: sending important notices about your use of the Service, or fulfilling requests you’ve made through the Service.

We may also use your telephone number to inform you about special offers or other products and services from us or third parties, unless you opt out of such marketing communications. By providing a telephone number in connection with our Service, you confirm that you are the current subscriber or owner of that number. Additionally, you expressly consent to Intuit and its affiliates contacting you via telephone or text message (including through artificial voices, prerecorded voice messages, autodialed calls, and text messages) at the telephone number you provide, or any number provided on your behalf. These communications may serve various purposes, including identity verification, important account notices, fulfilling your requests, or informing you about promotions or other services we believe may interest you.

Your consent to receive automated calls and texts is entirely voluntary, and you may opt out at any time. You acknowledge that if you don’t opt out, we may contact you even if your number is on a do-not-call list or if you cancel your account or end your relationship with us. Importantly, you are not required to agree to receive promotional calls or texts as a condition of purchasing any goods or services.

For MFA purposes, you also agree and consent to us obtaining and using information from your mobile phone service provider, solely to verify your identity and compare information you’ve provided to Intuit. This may include accessing your mobile phone service provider account record for details such as your name, address, email, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI), and other relevant subscriber information.

Regarding text messages sent in connection with the Service, you understand and agree that: (a) message frequency may vary, (b) message and data rates may apply, and Intuit is not responsible for these charges, (c) you can reply HELP for information, (d) you can reply STOP to opt out at any time (and you agree to receive a single message confirming your opt-out), and (e) neither Mailchimp nor the mobile carriers involved in the text messaging are liable for delayed or undelivered messages. To opt out of automated voice calls, you must provide us with written notice revoking your consent. Contact us as described in the “How to Contact Us” section of our Privacy Statement, including your full name, mailing address, account number, and the specific phone number(s) you wish to opt out for such calls.

Choices you have with your information

You can update the information you provided us by accessing your account settings. Through your account settings, you can also hide some portions of your profile from other users or the general public on the Internet as well as hide your profile from search engines that collect information from our websites.

You can also opt out of promotional email communications at any time by clicking on the unsubscribe link in an email your received from us. You can also update your communication preferences through your account settings on our Site.

Links to other websites

Our Site contains links to websites maintained by third parties. Please be aware that these third- party websites are governed by their own privacy policies and are not covered by our Privacy Policy. We are not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party websites you visit.

Security of your Information

The security of your information is important to us. We have implemented reasonable security measures to help protect the information in our care. However, no data transmission over the Internet or method of storage is 100% secure. As a result, while we strive to protect your information, we cannot and do not guarantee or warrant the security of information collected or otherwise obtained by us in connection with our Site.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

Do not track

Some web browsers incorporate a “Do Not Track” (DNT) feature. Because there is not yet an accepted standard for how to respond to a DNT signal, our websites do not currently respond to such signals.

Processing in the United States

Please be aware that personal information may be transferred to and maintained on, servers or databases located outside your state, province, country, or other jurisdiction where the privacy laws may not be the same as those in your location. If you are located outside of the United States, please be advised that we transfer all information to the United States for storage and processing, and your consent to our Privacy Policy represents your consent to this transfer, storage, and processing.

Retention of personal information

How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your MI account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Acceptance of terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.

When offering services to our Customers, MI acts as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our Customers in order for us to provide the Service. Please direct any requests for access or deletion of your Personal Information under the CCPA to the MI Customer with whom you have a direct relationship.

Access, Correction, Deletion

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us at [email protected] to make your request. At your request, we will have any reference to you deleted or blocked in our database.

You may update, correct, or delete your account information and preferences at any time by accessing your account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.

Navigation Information

You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

Opting out from Commercial Communications

If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to [email protected].

Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten (10) business days or more for us to process your request. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

MI has no direct relationship with the Client’s customers or third party whose Personal Data it may process on behalf of a Client. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data or withdraw consent for further contact should direct his or her query to the Client or User they deal with directly. If the Client requests MI to remove the data, we will respond to its request within thirty (30) days, but it may take additional time. We will delete, amend or block access to any Personal Data that we are storing only if we receive a written request to do so from the Client who is responsible for such Personal Data, unless we have a legal right to retain such Personal Data. We reserve the right to retain a copy of such data for archiving purposes, or to defend our rights in litigation. Any such request regarding Client Data should be sent to [email protected] with email subject “Data Subject Request”, and include sufficient information for MI to identify the Client or its customer or third party and the information to delete or amend.

Feedback

You may provide or we may ask you to provide suggestions, comments, input or other feedback (“Feedback”) regarding the Service. If you provide us with any Feedback, then you grant us a perpetual, irrevocable, royalty-free, non-exclusive, worldwide, sublicensable, and transferable license to use, reproduce, publicly display, distribute, modify, and publicly perform the Feedback as we see fit. Any Feedback you choose to provide is given entirely voluntarily. You understand that you will not receive any compensation for your Feedback, and that we may use any Feedback you provide to improve the Service or to develop new features and services.

Changes to Our Privacy Policy

We reserve the right to modify our Privacy Policy at any time.  Please revisit this page periodically to stay aware of any changes to our Privacy Policy, which we may update from time to time. If we modify our Privacy Policy, we will make it available on our Site and indicate the effective date. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access our Site for the first time after such material changes are made. Your continued use of our Site after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of our Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us using the following information:

–By emailing us at [email protected]

To submit a request to exercise your rights, please include “Privacy Request” in the subject line of your email. We will respond to your request within the timeframes required by applicable law.

If you have a complaint about our privacy practices, we will work to address your concerns. You also have the right to lodge a complaint with your local data protection authority or state regulator, as applicable.